Shipping policy

Shipping Policy

Shipping destinations
NexaGrip ships to eligible addresses in the United States. Available delivery options are determined at checkout. We do not currently offer international shipping.

Order processing
Orders are typically processed within 1–3 business days after payment is confirmed. Business days are Monday through Friday, excluding U.S. federal holidays. Processing time is separate from shipping transit time.

Shipping options
Economy: $9.90, with an estimated transit time of 6–10 business days after shipment.
Express: $19.90, with an estimated transit time of 2–4 business days after shipment.
The options and charges available for your address are shown before you complete checkout. NexaGrip does not offer storewide free shipping. Delivery times are estimates, not guarantees.

Tracking and split shipments
We provide tracking information when it becomes available. Orders with multiple items may arrive in separate packages and on different dates.

Address accuracy
Please enter a complete and accurate shipping address. Contact us as soon as possible if you notice an error. An address change cannot be guaranteed once processing or shipping has begun.

Delays and delivery issues
Weather, carrier disruptions, high-volume periods, incorrect addresses, and other events outside our control may delay delivery. If a package is lost, damaged, or shows a delivery issue, contact us through our Contact Us page with your order number and relevant details so we can review the next steps.